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Frage 1 of 5
1. Frage
What is the best strategy for de-escalating a conflict?
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Frage 2 of 5
2. Frage
A cared-for person criticises your support. What is the best way to respond?
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Frage 3 of 5
3. Frage
What is the first step in dealing with a conflict?
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Frage 4 of 5
4. Frage
A conflict often develops gradually. Which of the following behaviours is most likely to indicate an emerging conflict?
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Frage 5 of 5
5. Frage
Which of the following situations shows a possible hidden warning sign of a potentially smouldering conflict?
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EN 
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